PRIVACY POLICY AND AFFILIATE DISCLOSURE POLICY
Last Updated: November 2023
This privacy policy (“Policy”) describes how Christmas.Chat and Presents.Chat (“we”, “us”, or “our”) collect, protect, and use the personally identifiable information (“Personal Information”) you may provide on the Christmas.Chat and Presents.Chat websites and any of its services (collectively, “Websites” or “Services”).
Both, Christmas.Chat and Presents.Chat are trading names of dotChat Ltd, a company registered in England and Wales with company number 15274736.
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Collection of Personal Information
We receive and store any information you knowingly provide to us when you fill any online forms on the Websites. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website’s features.
Use and Processing of Collected Information
Any of the information we collect from you may be used to improve our Websites; improve customer service and respond to queries and emails; send newsletters; and send notification emails such as password reminders, updates, etc.
Data Storage and Security
We prioritize the security of your data. We use advanced security measures to prevent unauthorized access, maintain data accuracy, and ensure appropriate use of information.
Cookies
We may use cookies to collect, store, and track information for statistical purposes to operate our Websites and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. For more details please check our Cookie Policy.
Affiliate Links
We may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com. As an Amazon Associate, we earn from qualifying purchases. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.
Third-Party Services
We may collaborate with third parties for certain services. While we’re stringent about the partners we choose, we don’t control their privacy practices. We recommend reviewing their policies if you have concerns.
Data Rights and Choices
You possess rights concerning your personal data:
Access: Request a copy of the data we hold.
Modify: Update or correct your data.
Erasure: Ask us to delete your data.
Opt-out: Limit or object to our use of your data.
Chatbot Interaction:
When you interact with our chatbot on app.christmas.chat, we may collect specific information you provide, including any personal data you choose to share. This can range from your name and email (if provided) to the content of your chatbot conversation. We primarily use this data to offer personalized assistance, improve our chatbot’s accuracy, and enhance user experience. Any interaction might be stored for a limited period to help us refine our services and address user inquiries. If our chatbot integrates with third-party tools, your data may be shared with these systems solely to serve its primary function better. We prioritize the security of your information and implement measures to protect it. If you wish to access, rectify, or delete any data shared via our chatbot, or if you’d like to opt-out of particular data collections, please reach out to us at info@christmas.chat.
Changes and Amendments
We reserve the right to modify this Policy relating to the Websites or Services at any time, effective upon posting of an updated version of this Policy on the Website.
Acceptance of this Policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Websites or its Services, you agree to be bound by this Policy.
Contacting Us
If you have any questions about this Policy, please contact us at info@christmas.chat or at info@dotchat.ai
